Privacy Policy
1. Introduction
Verdle is operated by Jedcal LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use Verdle, including our paid subscription service.
2. Information We Collect
We collect the following types of information:
- Email address and display name (if you create an account or join our email list)
- Game data such as scores, puzzles played, and puzzles created
- User-generated content you submit
- Subscription status and customer ID (for Pro subscribers)
- Payment information is processed securely by Stripe, our payment processor. We do not store credit card numbers or other sensitive payment details
We currently use Google Analytics to understand how Verdle is used, which may collect:
- Browser and device type
- Pages visited and time spent
- General location and IP address
- Cookie identifiers and similar tracking technologies
Free accounts may see advertisements from third-party ad networks such as Google Ads, which may collect similar information for ad targeting purposes. Pro subscribers ($1.99/month) enjoy an ad-free experience with no 24-hour cooldown. You can learn how Google uses data from partner sites here.
3. How We Use Your Information
- To operate, maintain, and improve Verdle
- To personalize your experience and track puzzle progress
- To send service-related and promotional emails (with unsubscribe option)
- To process subscription payments and manage Pro accounts
- To provide customer support for subscription-related issues
- To display ads from third-party networks such as Google Ads for free account users (Pro subscribers have an ad-free experience)
- To comply with legal obligations
4. Email Communications
If you provide your email, we may send you updates, promotions, and service announcements. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us at playverdle@gmail.com. Account-related communications are required for service use and cannot be opted out of.
5. Sharing of Information
We do not sell your personal data. We share information only with:
- Service providers such as Firebase and Google Analytics
- Stripe for processing subscription payments
- Advertising partners such as Google Ads for displaying ads to free users
- Other users when you publish a verdle puzzle or leaderboard score
- Law enforcement or government agencies if legally required
- A purchaser if Verdle is sold or merged with another company
6. Cookies and Tracking
We use cookies and similar technologies to improve the service and measure performance. You can control cookie preferences through your browser settings. Free users may see ads from our advertising partners. Pro subscribers enjoy an ad-free experience. You may opt out of personalized Google ads at Google Ad Settings.
7. Data Security
We use trusted services like Firebase to store and transmit data. Subscription payments are processed securely through Stripe, which is PCI-compliant. No system is completely secure, but we take reasonable measures to protect your information.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Subscription data is retained as required for tax and legal compliance. You may request deletion of your data or close your account at any time.
9. Your Rights
- Access the personal data we store about you
- Request corrections to your data
- Request deletion of your account and data
- Download a copy of your data
- Opt out of analytics tracking
- Cancel your subscription at any time
Account Deletion: To request account deletion, email us at playverdle@gmail.com with "Account Deletion Request" in the subject line. We will process your request within 30 days. Please note that deletion is permanent and cannot be undone. Active subscriptions will be cancelled as part of the deletion process.
To exercise any of these rights, contact us at playverdle@gmail.com.
10. Children's Privacy
Verdle is not intended for children under 13. We do not knowingly collect data from children. If we learn we have done so, we will delete it promptly.
11. International Users
If you access Verdle from outside the United States, your data may be transferred to and stored in the U.S., where privacy laws may differ from your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be posted here, and continued use of Verdle means you accept the updated policy.
13. Contact
For any questions, email us at playverdle@gmail.com.
Last updated: September 1, 2025